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Terms and Conditions
Terms and Conditions
- By using this website, you agree to comply with all terms and conditions.
- Orders cannot be changed after confirmation.
- You must maintain the confidentiality of your account details.
Refund and Return Policy
- Returns are only accepted if the product does not match its description.
- Requests for returns must be made within 7 days of delivery.
- Returned items must be unused and in their original packaging.
Shipping Policy
- Customers must provide accurate shipping details.
- The customer is responsible for tracking shipments and answering delivery calls.
- For international orders, customers are responsible for customs duties and VAT.
Cancellation Policy
- Orders cannot be canceled once confirmed.
Our Story
Greetings from Ritorno, an Emirati fragrance line that captures the essence of luxury and coziness.
The Italian word for "return" or "coming home" is the source of the name Ritorno. It embodies the idea of going back to a place of beauty, comfort, and belonging—a notion we embrace in all the fragrances we produce. Every fragrance at Ritorno evokes feelings of peace, nostalgia, and classic elegance, taking one back to treasured memories.
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